Location
montreal (administrative region), qc, Canada
Posted
June 27, 2026
Job Description
Elevate sales and customer service at J-Squared in Ottawa! As a Sales Support and Engagement Specialist, you’ll manage tickets and sales processes to enhance customer interactions.
This key role requires a skilled professional with more than three years in inside sales or customer support. Your focus will be on responding swiftly to customer inquiries while coordinating with technical teams and account managers to address customer expectations effectively.
Key Responsibilities:
• Promptly respond to inquiries through various channels
• Manage and follow support tickets diligently
• Develop collaborative sales strategies with account managers
• Ensure accurate processing of sales orders
• Conduct research to support sales initiatives
Requirements:
• Bachelor's degree in a relevant field preferred
• 3+ years of experience in inside sales or support
• Knowledge of ERP software, particularly SAP
• Familiar with CRM systems like Salesforce or Zendesk
•...
This key role requires a skilled professional with more than three years in inside sales or customer support. Your focus will be on responding swiftly to customer inquiries while coordinating with technical teams and account managers to address customer expectations effectively.
Key Responsibilities:
• Promptly respond to inquiries through various channels
• Manage and follow support tickets diligently
• Develop collaborative sales strategies with account managers
• Ensure accurate processing of sales orders
• Conduct research to support sales initiatives
Requirements:
• Bachelor's degree in a relevant field preferred
• 3+ years of experience in inside sales or support
• Knowledge of ERP software, particularly SAP
• Familiar with CRM systems like Salesforce or Zendesk
•...