Sales Support Administrator, B2B, Quarry Park

Mark's Work Wearhouse Ltd.

Full time Information and Record Clerks
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Location
Calgary, Alberta, Canada
Posted
July 16, 2026

Job Description

Responsibilities

  • Answer general inquiries and resolve problems in a timely and professional manner, using available systems, resources, and AI-enabled tools to support accurate responses and escalating when necessary.
  • Manage incoming leads, review key details, and channel them to the appropriate teams to ensure timely follow-up and a smooth customer experience.
  • Collaborating closely with internal stakeholders to provide specialized customer experiences.
  • Deliver consistent, high-quality customer service to all clients while using technology to improve response quality, organization, and efficiency.
  • Follow up on all sales orders to ensure customer needs are being met, outstanding items are monitored, and updates are communicated clearly.
  • Coordinate with fulfillment teams to support the timely completion of sales orders and help identify opportunities to reduce delays or improve handoffs.
  • Handle gift card orders, including activati...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      July 16, 2026
    • Application Deadline
      August 25, 2026