Location
simpang ampat, penang, Malaysia
Posted
June 19, 2026
Job Description
About the job Sales & Service Support Executive
Job Responsibilities:
- Responsible for scheduling service engineer, whole sales process of spare parts (quoting, ordering, shipment and invoicing).
- Responsible for follow-up customer complaints and warranty.
- To promote the company brand at all times by providing a 1st class service to all customers within the operational region.
- To deal with customer queries and requests for service support, in a professional way and in line with company objectives.
- That all service activity is accounted for with signed documents and accurate information logged in relation to travel, site time, and spare parts consumed.
- To ensure that all-possible service revenue is invoiced in a timely manner.
- To have awareness of and understand, the company KPI of Service targets, and to inform the Branch Manager, of such potential problems that may conflict with these objecti...