Sales & Service Assistant

Lectra

Full-time Other-General
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Location
porto, distrito de porto, Portugal
Posted
July 11, 2026

Job Description

This position will be based in Porto, Portugal, or Madrid, Spain.

Order Processing and Management

  • Validation, processing and invoicing of sales orders using Conga,Oracle ERP and SAP
  • Payments follow-up in collaboration with Head Quarter and local Accounting incl coordination of bank guarantees
  • First point of contact for customers for information, order confirmations, lead times, payments and claims handling
  • Shipping and Delivery coordination for Equipment and Software delivery
  • Validation and transmission of the shipping documents to the customer based on Incoterms agreed

Order Booking Service Contracts

  • Set up, process, and invoice new and renewal service/cloud contracts
  • Proactively follow up on renewals
  • Manage contract changes
  • Validate customer invoices and issue additional billing
  • Support contract database updates during Sunset Process and collabor...