Sales Operations Manager

Coates Group

Full-time, Permanent Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Australia, New South Wales, Australia
Posted
June 20, 2026

Job Description

Key responsibilities for the role

Ownership of the Order-to-Cash Process
  • Own and manage the end-to-end Order-to-Cash process, delivering agreed KPI targets via offshore support resources

  • Act as the primary Sales Ops stakeholder for the Order-to-Cash phase, including ownership of the Revenue Blocker Summary and issue escalation

  • Partner with Deployment, Supply Chain, GSS, and Account Management to ensure accurate fulfilment, billing, and cash outcomes
  • Revenue Assurance, Fulfilment & Billing Accuracy
  • Ensure sales order data accuracy, including fulfilment dates, warehouse data, and pricing, to support supply chain and deployment activities

  • Collaborate with Deployment Managers and Account Managers to ensure ordered solutions are delivered as sold and revenue is billed correctly

  • Manage order changes outside Frozen Zone timings and escalate inventory-impacting updates to Supply Chain
  • Data, Reporting & Busine...