Job Description
Location: Onsite – 95 Apple Creek Blvd., Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: English Role Overview We are seeking a customer-focused and results-driven Customer Success & Sales Associate with experience in telecom or IT environments.
This role combines client engagement, solution selling, and customer service to ensure a seamless customer experience from onboarding through ongoing support.
Key Responsibilities Client Engagement & Solutioning Collaborate with the client’s sales team to understand customer needs and recommend suitable telecom solutions Prepare and deliver product presentations, demos, and tailored proposals Respond to customer inquiries with accurate and timely information Work with technical teams to ensure solution feasibility and customization Customer Success & Service Delivery Act as the first point of contact...