Sales & Customer Service Agent – Work & Live in Barcelona

Full-time Gestión y operaciones

Imagine starting your workday under the Spanish sun, just minutes away from the beach, great food, and vibrant city life. Barcelona offers the perfect mix of career growth and lifestyle—and you can be part of it.

Your Role

As an Upsell Agent, you play a crucial role in boosting both customer satisfaction and company revenue. You advise existing customers on additional products and services that perfectly match their needs. You are a natural at building relationships and know exactly how to translate added value into a successful sale.

Responsibilities

• Identify opportunities: Analyze customer needs and offer tailored solutions that add real value.
• Manage interactions: Engage in enthusiastic outbound calls to discuss our latest innovations with customers.
• Present & Persuade: Showcase the added value of our extra services and how they enhance the customer’s safety.
• Negotiate & Close: Persuade customers, negotiate terms,...