Sales Associate - Mall Name 0480

Forever 21

Full-time Retail Sales Workers
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Location
Lacey Spring, Virginia, United States
Posted
July 21, 2026

Job Description

Overview

The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper.

Responsibilities

  • Consistently creates a welcoming environment as customers enter or exit the store.
  • Immediately responds to customer inquiries and needs.
  • Proactively seeks opportunities to deliver a great customer experience.
  • Assists in the location, availability and selection of merchandise.
  • Uses basic selling techniques to engage with the customer.
  • Introduces current sales, promotions, credit card applications and other brand initiatives to gain customerโ€™s loyalty.
  • Follows the Companyโ€™s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Su...