Sales and Service Advisor

Full-time General Sales

To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.

Job Responsibilities

GROW:

• Escalate unfulfilled client request to the appropriate channel for actioning.
• On-board basic accounts (i.e., Personal loans, Credit cards).
• Ensure client's needs assessment is completed to offer related products and services.
• Inform clients of financial products, features and benefits.
• Deliver sales targets and achieve client acquisition, growth and retention objectives.
• Obtain referrals from existing clients and source leads from other business units.
• Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
• Keep clients informed of progress regarding their appl...