Job Description
GENERAL ACCOUNTABILITY:
. Liaise and coordinate with customers and dealers on sales orders, queries and feedback
. Attending to phone calls and email enquiries
. To handle customers' and dealers' parts enquiries
. To manage customers' and dealers' parts ordering process
. Support all sales activities: from preparation, documentation, shipment to invoices and filing
. Liaise with warehouse for packing instruction and shipment collection from forwarder
. Stock planning and purchase
. Any other job duties as assigned by supervisor
DUTIES AND RESPONSIBILITIES:
. Prepare and process quotation, sales orders, invoices and shipment documentation for customers and dealers
. To attend to customers and dealers enquiries on pricing, delivery, lead time and others
. To arrange the delivery and shipment of parts orders and update customer ...