SaaS Technical Support Engineer | API & Troubleshooting

Ultimate.ai

Full-time IT & Technology
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Location
, , malaysia, , , malaysia, Malaysia
Posted
June 04, 2026

Job Description

Ultimate.ai is seeking a Technical Support Engineer in Malaysia to provide high-quality support for Parloa’s conversational AI platform. You will troubleshoot technical issues, guide users, and collaborate with various teams to enhance customer experiences. Ideal candidates should have 2-4 years of experience in a similar role, possess excellent communication skills, and have a strong troubleshooting background. This position offers a chance to grow into a product expert while ensuring successful customer engagement.
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