SaaS Tech Support Specialist with AI Tools

Lofty

Full-time IT & Technology
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Location
mandaluyong, metro manila, Philippines
Posted
June 05, 2026

Job Description

Lofty is looking for a technical support specialist to assist users with their platform through email, chat, and calls. Responsibilities include troubleshooting issues and managing ticket systems like JIRA.

The ideal candidate will have over 3 years of experience in technical support, possess strong English communication skills, and be adept at multitasking. Experience with US clients and AI tools is a plus.

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