SaaS Client Support Specialist — EdTech Growth

AgileEngine

Full-time Informática y tecnología
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Location
pereira, rap eje cafetero, Colombia
Posted
July 11, 2026

Job Description

AgileEngine is seeking a Client Support Specialist to provide exceptional support for assessment clients on a higher education SaaS platform. This role requires developing in-depth knowledge of the platform, managing client issues primarily via email and ticketing, and maintaining client records.

The ideal candidate has at least 1+ years of experience in a similar support role, a bachelor’s degree, and strong communication skills. AgileEngine offers a hybrid work environment and numerous professional growth opportunities.

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