RRG - Operational Risk Event (ORE) incident management

SMBC Group

Full-time Business Operations Specialists
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Location
Singapore, Singapore, Singapore
Posted
July 04, 2026

Job Description

Responsibilities

Independent Review & Challenge of Operational Incidents

  • Review operational incidents reported by APAC offices via Connected Risk; assess completeness of issue description, root cause analysis (RCA) and preventive/corrective measures.

  • Provide independent challenge to first-line reporters and confirm appropriate closure of related Action Plans.

    • Escalation & Management Reporting

  • Monitor operational risk exposure arising from incidents and escalate Key issues to Group Head, JGM/GM of GPDAP and APAC Management as required.

  • Prepare Immediate Reporting (IR) emails to GPDGB / Head Office for incidents meeting GBU thresholds (e.g., information leakage, regulatory reporting incidents, regulatory inspections with material impact).

  • Contribute to monthly/quarterly APAC reporting to APAC Management Meetings and Head Office and other key management meetings.

    • Stakeholder Engagement & Process...

    Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      July 04, 2026
    • Application Deadline
      August 13, 2026