Location
toronto, on, Canada
Posted
June 16, 2026
Job Description
RQ11186 - Application Support Specialist - Junior
Job Description
Responsibilities
- Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, devices, applications, and software
- Provides technical support to teams within the organization, and to external clients when required Assists with systems integrations
- Manages ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintains and updates technical documents and procedures Identifies and resolves technical issues
- Manages coordination at a local and international level where required Delivers regular and customized training to teams within the business
- Prepares maintenance plans and upgrades schedules for the organization’s systems
- Develops reports for teams across the business