Location
NEW DELHI, India, India
Posted
July 04, 2026
Job Description
**Description:**
**Administration**
· Assists in the preparation of the Front Office and Housekeeping Operations Manual.
· Administrates all employee training records, ensuring that they are kept up to date.
· Responsible for the timely completion and submittal of training records and reports.
· Assists to conduct regular departmental communications meetings, ensuring that departmental briefings and meetings are effectively carried out.
· Prepares monthly training activity reports for Front Office and Housekeeping.
**Customer Service:**
· Ensures that all Front Office and Housekeeping employees deliver the brand promise and provide exceptional guest service at all times.
· Ensures smooth and efficient running of the Front Office and Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered.
**Administration**
· Assists in the preparation of the Front Office and Housekeeping Operations Manual.
· Administrates all employee training records, ensuring that they are kept up to date.
· Responsible for the timely completion and submittal of training records and reports.
· Assists to conduct regular departmental communications meetings, ensuring that departmental briefings and meetings are effectively carried out.
· Prepares monthly training activity reports for Front Office and Housekeeping.
**Customer Service:**
· Ensures that all Front Office and Housekeeping employees deliver the brand promise and provide exceptional guest service at all times.
· Ensures smooth and efficient running of the Front Office and Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered.