Rooms Manager

Highgate

Full-time Other Management Occupations
Apply Now
Location
Honolulu, Hawaii, United States
Posted
July 08, 2026

Job Description

Overview

The Rooms Manager is responsible for assisting in management of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.

Responsibilities

  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
  • Motivate, coach, counsel and discipline all Rooms Division personnel according to Highgate Hotel SOP's.
  • Assist in preparing and conducting all Rooms Division inter...

    • Job Details

    • Job Type
      Full-time
    • Category
      Other Management Occupations
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026