Location
putrajaya, putrajaya, Malaysia
Posted
July 11, 2026
Job Description
Job Number:
Job Category: Rooms & Guest Services Operations
Location: Lebuh IRC, Putrajaya, Selangor, Malaysia, 62502
Schedule: Full Time
Position Type: Non-Management
Position Summary
- Assign room according to guest request and preferences whenever possible.
- Pre-register designated guests and prepare key packets.
- Organize and coordinate check-in/pre-registration procedures for arriving groups.
- Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
- Confirm reservations and cancellations.
- Review out-of-order rooms daily.
- Ensure rates match market codes and document exceptions.
- Verify and adjust billing for guests.
- File guest paperwork or documentation.
- Set up/process all guest check-ins/check-outs.
- Activate room keys.
- Secure valid payment.
- Identi...