Job Description
Do you enjoy working in an organized, hands-on environment?
Are you a reliable team player who thrives on collaboration and problem-solving?
Do you want a role where your hard work and attention to detail make a real impact?
If so, this could be the perfect opportunity for you!
Job Purpose:
The RMA Service Operator is responsible for managing the end-to-end Return Merchandise Authorization (RMA) process, including warranty validation, repair handling, logistics activities, and administrative support. The role ensures accurate processing, timely communication with customers and vendors, and efficient warehouse operations.
Accountabilities:
Verify warranty status of returned products
Request RMA approvals from OEMs/vendors
Register and track RMA cases in internal systems
Ensure correct documentation and compliance with vendor requirements
Request repair quotes fr...