Risk Department Coordinator

Werner

Full time Business Operations Specialists
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Location
Omaha, Nebraska, United States
Posted
April 09, 2026

Job Description

The Risk Department Coordinator plays a critical administrative and logistical role, serving as the frontline contact for all new workersโ€™ compensation claims. This position is vital for the efficient flow of claims processing, requiring exceptional organizational skills, meticulous attention to detail, and a commitment to assisting our injured drivers and internal adjusters.

Responsibilities:

  • Serve as the initial point of contact for new workersโ€™ compensation claims, conducting critical intake interviews and logging all required initial data.
  • Perform initial claim triage and assessment prior to assignment to a dedicated Adjuster, ensuring timely hand-off.
  • Facilitate necessary logistics for injured drivers, coordinating arrangements for light
  • duty, treatment at a terminal, or arrangement for home-based care/benefits.
  • Manage the complete file setup process, ensuring all preliminary claim files are
  • organized, documented, and ...