Retail Team Leader

New Balance

Full-time Other-General
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Location
ottawa, on, Canada
Posted
July 08, 2026

Job Description

JOB MISSION

As part of the New Balance retail leadership team, the part‑time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.

Major Accountabilities

  • Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
  • Be results‑driven in achieving our store key performance indicators through training and development of our associates
  • Deliver a great guest experience utilizing our GUEST service model
  • Opening/closing the store
  • Follow safety and reporting regulations, including proper lifting procedures

Requirements For Success

  • 2 years’ retail supervisory experience preferred
  • High school diploma or equivalent educational experience
  • Demonstrated lead...