Location
Remote, Remote, Brazil
Posted
June 19, 2026
Job Description
Job Overview
CHEP is a global provider of share‑and‑reuse logistics solutions. The Retail Account Manager Lead will spearhead account management activities across Region 2, driving asset recovery, supply chain efficiency and customer satisfaction.
Key Responsibilities
- Lead, coach and mentor a team of Retail Account Managers, fostering a high‑performance culture.
- Maintain succession plans for key roles and manage performance outcomes.
- Develop and execute strategic plans aligned with CHEP’s business goals.
- Build and maintain strong strategic partnerships with key retail accounts.
- Track critical KPIs (asset productivity, pallet recovery, cycle time) and ensure targets are met.
- Collaborate with finance, legal, supply chain and customer service to align and execute initiatives.
- Drive adoption of new technologies and innovative tools that improve performance.
- Build trust‑based relationships acr...