Retail Representative Job Details | Purolator

Full-time Customer Service & Support,Merchandise,Retail - General

Location: 41 Grant Timmins Dr, Kingston, ON K7M 8N3
Work hours: Monday to Friday: Float - Various Shifts (15 hours/week)
Pay rate: 21.56$/h

Description

Customer Service Orientation -

• Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
• Handling customer complaints and inquiries Problem Solving
• Working to resolve problem shipments
• Working to resolve equipment and technology challenges
• Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
• Relationship Building
• Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
• Building a positiv...