Location
Redmond, WA, United States
Posted
July 25, 2026
Job Description
**Overview**
Microsoft is seeking a Retail Operations Manager who instills a culture that consistently obsesses over customers, innovates, builds on the ideas of others, and impacts overall business results through passionate and motivated teams. This team values a seamless employee and customer experience. You'll leverage team interactions to identify opportunities to train, sell and support your team. You'll implement training, providing feedback and role plays to improve the team's engagement of customers, ability to identify customer needs, and leverages the information to create leads to drive more comprehensive customer solutions. The Retail Operations Manager makes employment decisions regarding hiring, promotions, pay increases, employment termination, disciplinary actions, and more. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Microsoft’s mission ...
Microsoft is seeking a Retail Operations Manager who instills a culture that consistently obsesses over customers, innovates, builds on the ideas of others, and impacts overall business results through passionate and motivated teams. This team values a seamless employee and customer experience. You'll leverage team interactions to identify opportunities to train, sell and support your team. You'll implement training, providing feedback and role plays to improve the team's engagement of customers, ability to identify customer needs, and leverages the information to create leads to drive more comprehensive customer solutions. The Retail Operations Manager makes employment decisions regarding hiring, promotions, pay increases, employment termination, disciplinary actions, and more. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Microsoft’s mission ...