Retail Customer Solutions Specialist

Full-time Other-General

Make an impact as a Retail Customer Solutions Specialist with goeasy. Focus on customer engagement and account management in a dynamic lease-to-own environment.
Your work will involve connecting with customers to understand their needs and offer tailored leasing solutions. You’ll conduct interviews, explain credit terms, and drive sales through strong customer relationships. Managing accounts and overseeing retail operations will be key aspects of your role, ensuring a positive shopping experience.
Key Responsibilities:
• Engage customers and assess their financial needs
• Communicate leasing and credit options clearly
• Manage customer accounts and overdue collections
• Maintain the store’s organization and presentation
• Execute administrative tasks and support deliveries
Requirements:
• Background in retail or customer service
• Strong sales and relationship-building skills
• Excellent multitasking and organization capabilities
• Weekend availabil...