Retail Assistant Store Manager

Full-time Sales

Job Summary

The Executive of Maxis Center is responsible for delivering exceptional customer service, managing daily center operations, and achieving sales targets for Maxis products and services. This role acts as the primary point of contact for customers, resolving inquiries, providing solutions, and ensuring a positive brand experience.

Responsibilities

• Greet and assist customers in a friendly, professional, and efficient manner.
• Process new subscriptions, upgrades, and changes to Maxis mobile and home broadband plans.
• Handle customer inquiries, complaints, and service requests promptly and effectively.
• Educate customers on Maxis products, services, and promotions, identifying opportunities for upselling and cross‑selling.
• Achieve individual and team sales targets for subscriptions, devices, and value‑added services.
• Manage cash and cashless transactions accurately and securely, adhering to company pol...