Location
ubi, geylang, Singapore
Posted
June 11, 2026
Job Description
Job Summary
Reporting to the Operations Manager, you will lead the Front of House Team to deliver efficient, consistent service in fast-paced restaurants and cafes, supporting team members and ensuring smooth daily operations.
Responsibilities
- Manage daily restaurant operations, including cleanliness, organization, and staffing to ensure smooth service delivery
- Perform opening, mid, and closing shift duties to maintain operational standards
- Lead guest relations and execute guest recovery strategies to enhance customer satisfaction
- Set and model exceptional guest service standards for all front-of-house staff
- Monitor and evaluate staff performance, holding team members accountable to company guidelines
- Recommend hiring and termination decisions to management based on staff performance and operational needs
- Coach, develop, and discipline front-of-house employees throug...