Job Description
Assisting in the daily operations of the restaurant
Supervising FOH staff such as captains, servers, bartenders, and hosts
Ensuring high standards of customer service and hospitality
Handling guest feedback and resolving complaints professionally
Assisting in staff scheduling, training, and performance monitoring
Coordinating with the kitchen team to ensure smooth food service
Monitoring cleanliness, hygiene, and compliance with food safety standards
Supporting inventory control, ordering, and stock management
Assisting in achieving sales targets and operational KPIs
Opening and closing of the restaurant when required
Ensuring proper POS and cash handling procedures
Supporting management in promotional activities and events