Resource Planning Officer

Full time Business Operations Specialists

Description

Summary

This role requires an organised approach to providing administrative support within the Resource Planning team. Gathering data and completing general administration relating to the scheduling of the Customer Services workforce ensuring that all tasks are completed accurately and within challenging timelines. To ensure we work to an excellent standard as part of a team at delivering a world class service in line with departmental quality standards to keep processes efficient at all times.Section 1 – Accountabilities
Customer (external or internal)
Build exceptional relationships with our internal and external customers, guiding the team in consistently deliver our aim for world class service that more than meets our customers’ needs.
Act in a courteous and professional manner in all dealings with stakeholders both in and outside of the department.
Demonstrates commercial flexibility by undertaking other responsibiliti...