Location
dubai, dubai emirate, United-Arab-Emirates
Posted
July 17, 2026
Job Description
Emirates is seeking a Resource Planning Analyst to support its Dubai-based Contact Centre network. You will generate reports, monitor service levels, and drive improvements in staffing, skills, and performance metrics, leveraging Genesys, Power BI and Excel.
Join a dynamic team in a leading airline, with opportunities to influence scheduling, training needs and real-time operations across multiple centres in the region.
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