Job Description
ICF Next is seeking an experienced and highly organised Resource and Operations Manager to support the effective running and continuous development of the Outreach department in Brussels.
This transversal role sits at the heart of the agency and combines operational oversight, resource planning, process improvement, and business support, with a particular focus on the management of consultants deployed on client premises.
You will play a key role in bringing structure to a complex environment, connecting stakeholders, and ensuring teams deliver high-quality work efficiently and collaboratively.
Key Responsibilities
1. Management of On-site Consultants (Client Deployment)
Oversee the full operational lifecycle of consultants deployed at client premises, including:
Recruitment support
Onboarding and integration
Role allocation and follow-up
Act as the main point of conta...