Residential services manager

Full-time Other-General

Position

Residential Services Manager – Cabo Del Sol, Mexico

Location

South coast of Mexico’s Baja peninsula, Cabo Del Sol

Management Level

Operations – Assistant Manager level with local package

Responsibilities Provide support for all aspects of the Residential Operation delivering the highest level of hospitality and professionalism in resident interactions, accommodating special requests, and resolving complaints. Respond to all resident requests accurately and timely, making recommendations based on local knowledge and residence practices. Build relationships with residents and safeguard assets and resources of the Association. Coordinate a la carte service requests and ensure accurate billing. Plan, organize, control, and direct work of employees in the Residential Service area while ensuring superior quality and consistency of the Four Seasons experience. Process packages and mail accurately and timely, storing and retrieving resident items. Efficientl...