Location
edmonton, division no. 11, Canada
Posted
June 19, 2026
Job Description
Become a Resident Services Expert with Morguard and ensure an outstanding living experience for all residents. This role emphasizes customer service within our premium multi-residential properties.
As a crucial member of our team, you will provide concierge-style support, manage move-in logistics, and follow up to ensure resident satisfaction. Your expertise in handling resident issues and your proactive approach will enhance community engagement and satisfaction. Strong communication and organizational skills are key to success in this dynamic role.
Key Responsibilities:
• Handle concierge services and monitor resident transitions
• Communicate proactively with incoming residents
• Follow up to ensure high satisfaction levels
• Resolve resident issues efficiently
• Complete daily inspections and manage maintenance communication
Requirements:
• Degree/diploma focused on hospitality or experience
• 1–3 years in a customer service or hospitality context
•...
As a crucial member of our team, you will provide concierge-style support, manage move-in logistics, and follow up to ensure resident satisfaction. Your expertise in handling resident issues and your proactive approach will enhance community engagement and satisfaction. Strong communication and organizational skills are key to success in this dynamic role.
Key Responsibilities:
• Handle concierge services and monitor resident transitions
• Communicate proactively with incoming residents
• Follow up to ensure high satisfaction levels
• Resolve resident issues efficiently
• Complete daily inspections and manage maintenance communication
Requirements:
• Degree/diploma focused on hospitality or experience
• 1–3 years in a customer service or hospitality context
•...