Resident Services Co-ordinator

part-time Information and Record Clerks

Job Description

We are looking for a Resident Experience Co-Ordinator to join our team at Summerset in Avonhead! As the Resident Experience Co-Ordinator your primary focus is to ensure that the residents at our Village experience ‘the best of life’. As part of the village team, you will create an exceptional retirement living environment, ensuring our residents enjoy a premium lifestyle.

Your responsibilities will include:

• Being the key customer service point of contact for all residents curating exceptional experiences and events across the village
• Developing strong relationships with the residents to best anticipate their needs and expectations
• Co-Ordinating service delivery teams, maintaining a strong culture of high service and standards

This is a part time role offering 20 hours per week from Monday - Friday, timings negotiable.

Qualifications

Our ideal candid...