Resident Liaison Officer

Think Recruitment

Full-time construction-and-extraction
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Location
Rushden, Northamptonshire, United Kingdom
Posted
July 19, 2026

Job Description

Resident Liaison Officer

๐Ÿ“ Rushden
๐Ÿ’ฐ ยฃ33,000 + Car Allowance

We are currently recruiting on behalf of a well-established social housing maintenance contractor for an experienced Resident Liaison Officer to support a planned externals programme across Rushden.

This is an excellent opportunity for someone with strong customer service skills and experience working within social housing, construction or property maintenance, helping to ensure residents are fully informed and supported throughout improvement works.

The Role

Act as the main point of contact for residents before, during and after works.
Build positive relationships with tenants, addressing any questions or concerns.
Arrange and attend resident meetings and property visits.
Keep residents updated on programme schedules and any changes.
Work closely with site teams to minimise disruption and ensure a positive customer experience.
Resolve complaints professionally and escalate...