Location
Hatfield, Hertfordshire, United Kingdom
Posted
July 21, 2026
Job Description
Resident Liaison Officer – Social Housing Refurbishments
Location: Hatfield
Salary: £39,200 per annum
Contract: Full-Time, Permanent
About the Role
We are seeking an experienced and customer-focused Resident Liaison Officer (RLO) to join our growing team. This is an exciting opportunity to work with a specialist main contractor delivering social housing refurbishment and improvement projects across multiple sites in and around Hatfield.
This is a roaming role, providing variety and the opportunity to support a number of projects simultaneously. While the majority of works involve roofing upgrades and associated external refurbishment works, project scopes can vary depending on client requirements.
As the key point of contact between residents, site teams, and client representatives, you will play a vital role in ensuring residents are fully informed, supported, and satisfied throughout the duration of the works.
Key Responsibilities
Location: Hatfield
Salary: £39,200 per annum
Contract: Full-Time, Permanent
About the Role
We are seeking an experienced and customer-focused Resident Liaison Officer (RLO) to join our growing team. This is an exciting opportunity to work with a specialist main contractor delivering social housing refurbishment and improvement projects across multiple sites in and around Hatfield.
This is a roaming role, providing variety and the opportunity to support a number of projects simultaneously. While the majority of works involve roofing upgrades and associated external refurbishment works, project scopes can vary depending on client requirements.
As the key point of contact between residents, site teams, and client representatives, you will play a vital role in ensuring residents are fully informed, supported, and satisfied throughout the duration of the works.
Key Responsibilities