Reservations Supervisor

Full-time Other-General

Join us as a Reservations Supervisor in Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong . You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Financial returns

• Sell the InterContinental Hotels Group products and services using up‑selling and suggestive selling techniques
• Promote the Hotel’s (and IHG generally) products and services
• Prepare and execute action plans which increase reservation sales and associated business
• Ensure the accuracy for all bookings (FIT/GIT)
• Support rate loading, package setup, promotions and room inventory management
• Work closely with Sales and Revenue teams to maximise conversion and occupancy
• Monitor booking trends, cancellations and pick‑up pace

People

• Work with direct manager (Reservations Manager) to ensure productivity of work
• Train team members and k...