Reservations Consultant - InterContinental Singapore
InterContinental Hotels Group
Full-time
Other-General
Location
singapore, singapore, Singapore
Posted
July 12, 2026
Job Description
Reservations Consultant - InterContinental Singapore
- Promote the Hotel’s Rooms and F&B products and services with high level of product and service knowledge
- Engage in suggestive up-selling products and services offered by the Hotel to maximize revenue opportunities
- Record and process Rooms and F&B reservations communications from guests, travel agents and other platforms with booking information input accurately
- Quoting and recommending suitable package for potential guest
- Agility to handled services and request effectively and efficiently
- Manage “no show” reservations by investigation and recording of same
- Created, update and maintain Groups booking and billing information
- Maintain knowledge of Rooms and F&B special rates/ offers/ promotions
- Monitor reservation levels and inform Managers of current and future occupancy rates
- Prepare reports as requested (e.g. to travel agents, business hou...