Reservations Agent

AccorHotel

full-time Information and Record Clerks
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Location
Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates
Posted
July 17, 2026

Job Description

Job Description

PURPOSE OF POSITION

To manage guest inquiries and reservations with exceptional service, ensuring seamless booking experiences while optimizing revenue and maintaining the highest quality standards.

KEY ROLES & RESPONSIBILITIES

Master Revenue & Pricing Strategies

  • Demonstrate a deep understanding of pricing principles and revenue management strategies across all segments, including Retail, Negotiated, Leisure, Group, and other specialized categories.
  • Ensure seamless application of rate restrictions, hurdles, and availability controls to optimize revenue.

Maximize Revenue & Conversion

  • Convert inquiries into confirmed reservations through personalized engagement and expert upselling techniques.
  • Align reservations with the hotels revenue management strategies to drive optimal performance.

Deliver ...