Location
business bay, dubai, United-Arab-Emirates
Posted
July 13, 2026
Job Description
EOE/AA/Disabled/Veterans
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing
As a Reservation Agent you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service options and other solutions to meet Guest and customer needs. Specifically a Reservations Agent will perform the following tasks to the highest standards:
- Convert quickly inquiries into contracted business
- Respond positively to sales inquiries to develop future sales leads
- Identify sales leads as appropriate
- Respond to all customers in a highly professional manner including ensuring all reservations are completed accurately and to the Guests expectation
- Provide prompt and effi...