Location
toronto, on, Canada
Posted
July 09, 2026
Job Description
Be the welcoming voice of Four Seasons as a Reservations Agent. Provide exceptional customer service, coordinate details for reservations, and communicate effectively across various channels.
As a Reservations Agent, you will play a crucial role in connecting guests with all hotel services, including rooms, dining, and spa services. Your communication and problem-solving skills are vital in handling guest inquiries and ensuring smooth operations throughout your shifts. This role requires multitasking, attention to detail, and a friendly personality to enhance the overall guest experience.
Key Responsibilities:
• Manage reservations for all hotel services and accommodations
• Respond to inquiries via phone and paging systems
• Process guest requests for Room Service and Housekeeping
• Provide information on hotel amenities and services
• Assist in emergency communications with appropriate teams
Requirements:
• 1-2 years’ experience in a hotel or customer servi...
As a Reservations Agent, you will play a crucial role in connecting guests with all hotel services, including rooms, dining, and spa services. Your communication and problem-solving skills are vital in handling guest inquiries and ensuring smooth operations throughout your shifts. This role requires multitasking, attention to detail, and a friendly personality to enhance the overall guest experience.
Key Responsibilities:
• Manage reservations for all hotel services and accommodations
• Respond to inquiries via phone and paging systems
• Process guest requests for Room Service and Housekeeping
• Provide information on hotel amenities and services
• Assist in emergency communications with appropriate teams
Requirements:
• 1-2 years’ experience in a hotel or customer servi...