Reservationist – H26026

full-time office-and-Administrative-support

Reservationist – H26026 Based: Grobersburg Salary: R15 000.00 pm • The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally. • Accurately input and manage reservations using the hotel’s PMS system (OPERA). • Maintain up-to date knowledge of room types, rates, promotions, and special packages. • Ensure guest details and preferences are correctly recorded for a personalized experience. Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations. Upsell room categories and add-on services to maximize revenue. • Respond to guest queries and requests courteously and efficiently. • Always follow Hotel policies and standard operating procedures. • Previous experience in hotel reservations or front office operations (minimum 1-2 years preferred). Proficiency in hotel Management systems (Opera, Protel, or similar). Excellent verbal and written comm...