Reservationist Agent

Transdev

Full-time other-general
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Location
New Carrollton, MD, United States
Posted
July 08, 2026

Job Description

Transdev in New Carrollton, MD is hiring a Reservationist for the WMATA Call Center to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer competitive pay with union-negotiated wages, union membership through ATU (Amalgamated Transit Union), comprehensive benefits package, paid time off and opportunities for career growth and advancement.
CBA Position:
Position Subject to Collective Bargaining Agreement:
+ $21 - $36.60 (Union Collective Bargaining Agreement Pay Scale)
+ Starting pay $21 with progression to $36.60 over 7 years.
Benefits include:
+ Vacation: 5 days per year with progression to 20 days per year
+ Paid Sick Leave: 40 hours yearly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Key Responsibilities:
+ Answer ...