Representative - Customer Service - Supply Chain

Wesco

Full time Information and Record Clerks
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Location
Calgary, Alberta, Canada
Posted
June 27, 2026

Job Description

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

  • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
  • This role will focus on servicing the supply chain customer services by processing and managing orders from end to end. 
  • Daily team management meetings to review current orders and provide the customer with timely updates.
  • Qualifications:

  • High School Degree or Equivalent r...