Representative Customer Care & Store Support

Sobeys

Full-time other-general
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Location
Calgary, AB, Canada
Posted
July 28, 2026

Job Description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

**Ready to Make an impact?**

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are currently seeking a dedicated Customer Care Representative to join our team at the Sobeys Corporate Office in Calgary. Reporting to the Supervisor, Customer Care, you will be responsible for handling feedback from our retail customers, ensuring their satisfaction and maintaining our “customers & stores first” commitment to quality products and customer service.

Customer Care operates seven (7) days per week.

**Here’s where you’ll be focusing:**

+ Support a culture of inclusion for our customers, stores & teammates.
+ Receive customer inquiries via Omni Channel and prioritize them based on established guidelines. (Salesforce Service Cloud, Telephony, Live Agent, ...