Representante del servicio de atención al cliente

Tata Consultancy Services

Full-time Marketing / advertising / PR
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Location
jalisco, guadalajara, Mexico
Posted
July 13, 2026

Job Description

Customer Success / Support Specialist We’re looking for a dynamic and customer-focused professional who genuinely enjoys connecting with people and thrives on proactively solving challenges. The ideal candidate is passionate about delivering exceptional service and turning every customer interaction into a positive, memorable experience—ultimately transforming customers into loyal brand advocates. Key Responsibilities Engage with customers through phone, email, and chat, delivering timely and high-quality support Provide accurate, insightful, and friendly responses regarding product features, pricing, and availability Collaborate cross-functionally with internal teams to ensure seamless resolution of customer needs Maintain accurate customer records and perform data entry across various systems and platforms Qualifications 1–3 years of relevant experience in customer service, support, or a related field Outstanding communication skills, including excellent phone etiquette and strong ve...