Location
markham, on, Canada
Posted
June 13, 2026
Job Description
Description du Poste
As the voice of TD, you’ll be passionate about understanding our customers. Your role within the Contact Center is essential to TD’s success, as our customers are at the center of everything we do. You’ll support customers through inbound and outbound calls, providing friendly support and recommending TD products or services to meet their banking needs.
Responsabilités
- Make people’s day: strive to deliver an outstanding customer service experience by offering friendly support and knowledge of TD products, services, and solutions.
- Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
- Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
- Never stop learning: actively partic...