Renewals Consultant

Full-time Sales

The Renewals Consultant actively manages the process of license renewals for IFZA’s professional partners and administrative teams. This includes meeting with partners, finding solutions to objections or issues, and notifying clients of license statuses and renewal dates. The role requires conducting formal face-to-face meetings and following up with all partners and entities in a timely manner and in line with organizational standards and timelines.

Responsibilities

• Client and Partner Communication: Notify clients and professional partners of upcoming renewal dates, ensuring adherence to organizational timeframes and guidelines.
• Escalation Management: Handle complex cases escalated from the administrative team, providing effective solutions for unique scenarios.
• Negotiation: Negotiate various matters with professional partners, aiming for optimal outcomes for all parties involved.
• Data Analysis: Accurately analyze data to ide...