Remote Tier I Support Lead — Coaching & Quality

Slope

Full-time Management & Operations
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Location
manila, metro manila, Philippines
Posted
June 09, 2026

Job Description

Slope is seeking a people-first, execution-obsessed Tier I Support Team Lead to enhance leadership in customer support. This role focuses on coaching and driving consistent performance via real-time feedback, monitoring agents, and ensuring quality customer interactions.

The ideal candidate will possess leadership experience in customer support and a passion for developing teams. Join us to create an environment of accountability while ensuring the highest standards in customer service.

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