Remote Tier 2 Tech Support & Product Liaison

Turnitin, LLC

Full-time IT & Technology
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Location
makati, metro manila, Philippines
Posted
July 16, 2026

Job Description

Turnitin, LLC is looking for a Technical Support Representative, Tier 2, to assist in liaising between the Support, Development, and Product teams. This role involves maintaining ticket quality while ensuring customer happiness and optimal system performance. The role offers remote-first culture with competitive benefits including health care and education reimbursement.

The ideal candidate will have a Bachelor's in Computer Science and at least 2 years of customer support experience. Strong knowledge of Windows and macOS is necessary.

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